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Lunch & Learn: Top Five Customer Service Tips for Small Business - The WOW Factor!
1/23/2019
11:30 AM - 1:00 PM

Event Description

Top Five For Small Business Series:
Top Five Customer Service Tips for Small Business – The WOW Factor!

Bring your lunch and enjoy this FREE event + networking

11:30-12pm Networking
12pm Simulcast begins

Creating a customer service approach based on the specific requests of your customers is one of the easiest ways to better manage the relationship.

Here are just a few things you can expect to learn:

  • How to increase your clients level of satisfaction by proactively setting the stage!
  • Simple ways to impress your clients!
  • The impact this has overtime.

​Tiffany Tokarz, CPBA, CPMA, & MS in Leadership & Organizational Development Psychology, is the CEO of Modern Muse Consulting and is one of their Intentional Growth Strategists. She has been working with sales professionals and business owners to create intentional results for a decade and due to her accomplishments both academically and in business, she was recently accepted into Faculty Row. Faculty Row is an invite-only organization that includes Fullbright Scholars, TED Talk Speakers and countless accomplished academics.

In addition to her credentials, she is a professional who believes we have only begun to understand the scope of human potential; and that leaders who create company cultures to better leverage their human capital will position their companies to thrive in the new economy.


She prides herself on being result-driven and yet having some fun along the way. She believes that balance in both work & play is an integral part of intentional growth and she takes her own advice. When she is not working, you will find her jogging at Gray’s Lake; teaching yoga; spending quality time with loved ones; enjoying a glass of wine or attempting to cook something new in the kitchen.