Join us for an engaging morning at Holland Farms, a senior living community known not only for its welcoming atmosphere but also for its incredible catering. This breakfast is a chance to connect with fellow members, enjoy a thoughtfully prepared meal, and gain practical insight you can apply to your client experience (as well as donors for nonprofits).

During the program, we’ll explore why client experience is your most powerful marketing strategy. While advertising can create quick wins, long-term financial stability comes from growing your customer base intentionally and sustainably. The strongest businesses aren’t constantly chasing new leads (or donors) they focus on serving their current customers so well that referrals and word of mouth drive growth. 

This conversation will focus on:

• How exceptional client experiences drive retention
• Why referrals create steady, sustainable growth
• Understanding your capacity and marketing accordingly
• Simple ways to elevate the experience you already provide

Whether you’re a business owner, leader, nonprofit leader, internal marketing team member or service provider, this session will inspire you to rethink marketing through the lens of experience, storytelling, and relationships.

Date: Thursday, February 19
Time: 7:30-9:00 a.m.
Speaker: Mel Guanci
Location: Holland farms Senior Living

2800 Sunset Dr, Norwalk, IA 50211

We look forward to welcoming you to Holland Farms for a meaningful morning of connection, learning, and great food.